Methodology

The 14-point framework Valeward uses to review visibility, trust, and conversion problems.

This framework is designed to make it easier to see what is costing a home service site trust, visibility, and conversions, then act on the highest-value fixes first.

What this is not
  • not a ranking guarantee
  • not a giant vanity scorecard
  • not a replacement for real implementation
  • not a promise that every issue matters equally

1. Hero clarity

Can a first-time visitor understand what the business does, who it is for, and why it is worth choosing within a few seconds?

2. Offer specificity

Are the core services and entry offers concrete, outcome-led, and easy to distinguish?

3. Trust signals near decision points

Are reviews, guarantees, certifications, badges, or years-in-business visible where they help the decision?

4. CTA strength

Do the calls to action tell the visitor what to do next in clear, outcome-oriented language?

5. Conversion path clarity

Does the page guide one main next step, or compete with itself through too many mixed asks?

6. Contact friction

Can a motivated buyer act immediately through the right paths, such as phone, form, booking, or checkout?

7. Service hierarchy

Are the priority services easy to identify and connected clearly to buyer intent?

8. Local-service specificity

Does the site make it easy to understand where the business operates and which markets matter most?

9. Scanability and structure

Can a stressed or busy buyer scan the page quickly and still understand the key points?

10. Metadata quality

Are titles, descriptions, headings, and page structure strong enough to support both visibility and click-through?

11. Internal linking

Do the pages reinforce each other clearly, or are they isolated and weak as a site system?

12. Schema and entity signals

Is the site giving search engines and AI systems the structured clues they need about the business, services, offers, and people behind the company?

13. AI/search readability

Is the business described clearly enough that AI tools and search systems can understand what it does, where it works, and why it should be recommended?

14. Commercial readiness

Does the site feel like a real business that is ready to be chosen, paid, and trusted right now?

How findings are grouped

Quick fixes

Small, high-leverage issues that can usually be corrected fast, like weak CTA wording, buried trust signals, thin hierarchy, or title/meta cleanup.

Sprint fixes

Issues worth handling in a fixed-scope implementation sprint, like homepage restructuring, service-page clarity, internal linking cleanup, or schema implementation.

Deeper audit items

Issues that need broader scoping first, like redesign-level information architecture, multi-location complexity, or custom development work.